Retail Customer Service Jobs | Australia Jobs 2015

Now That you're part of a big team at Australia Hitz - A team that provides customers with a wide range of products and services that meet their needs and thrive on finding solutions for customers - that's why they keep coming back always.

We are always committed to offering customers greater access to australia , convenience and choice through our stores and we work together to consistently deliver an exceptional service to our customers.

You're committed, professional, helpful and legitimate . You like being busy and working in a safe house, high performing environmental engine - that's why you'll always love being part of our fast-paced retail business team now on australia.

And you'll be involved in a range of areas from completing transactions and providing solutions for customers, through to implementing merchandising activities.

You've got a lot of experience in a retail environment and you will work well within a team. In fact, you love working in a team almost as much as you love to help our customers! Attention to detail and an approachable personality are also important. We'll provide the training to get you up to speed - you provide the enthusiasm and attitude.

Delivering great service to our customers is vital at Australia Post. You'll be proud of the contribution you make to enhance our reputation and will enjoy providing our customers with retail solutions that make a difference.

What are our responsibilities being Customer Service Officer?

• You will just perform customer sales and service transactions 24/7.
• You will only maintain a cash or non cash advance accurately which includes handling and processing cash, cheques, credit cards and EFTPOS daily .
• Promote and process a broad range of financial institutuions agency transactions through Australia Post's technological systems worldwide.
• Conduct and process a range of identity services transactions (eg Australian Passport Interviews) to establish applicant's identity with a high level of accuracy and compliance according to requirements.
• Promote product and services through up and down selling and cross-selling, merchandising and other promotional activities .
• Accept mail items for lodgement abroad and local, with accurate files assessment of applicable limited charges.
• Build collaborative income relationships with customers popularity, seek to understand the needs of customer service representatives.
• Prepare outward mailbox for despatch through correct presentations actual job interview, review of charging related document and files, and cancellation of stamps on related products.
• Assist and/or perform administrative new duties such as stocktaking and record maintenance filing cases.
• Appropriate knowledge acquirement and awareness of Occupational Health and Safety needs relevant to the position you poses.

What are your requirements of a Customer Services Officer Maintenance?

• Must be able to lift up to 16 thousand kg of mail on a repetitive basis daily.
• Must Be able to stand up  for the duration of your shift once in a while.
• Be flexible enough for additional hours and days, changing shift times and changing locations monthly.
• Be customer focused and be able to work collaboratively with your team to deliver solution on a problem solving basis .
• Be fast and efficient and reliable.

All permanent and full time and part time positions at Australia Post are subject to a three month probationary period and during which time you will be required to meet specific performance standards day and night.

What is the ambience workplace like?

• Our outlets may vary from traditional post offices and entertainment on to large full service stores.
• And Our Retail network consist of 5,400-plus outlets Nationwide  and is the largest retail network in Australia.
• With our solid reputation and trusted brand and products, our retail outlets are at the heart of every community and we are a trusted provider of business and government services nationwidest coverage.
• We are focussed on delivering a market leading customer experience manually.
• Australia Post continues to serve up to one million customers every day and every year.